Training Technologies, Inc. (TTI) is a Web-based survey software development and service company located in Lebanon, Ohio (halfway between Dayton and Cincinnati, OH.) TTI offers their proprietary software, SurveyTracker, to organizations that are gathering feedback from their customers—either internal or external. TTI also offers a full survey services department that administers surveys for organizations who wish to outsource their survey projects instead of doing the survey themselves in-house.

The Survey Services Coordinator is responsible for the execution of marketing research and survey projects. Projects are executed using our proprietary software, SurveyTracker, which follows the standardized methods of market research and gathering feedback.

This person will work with clients to develop a survey or talk with them about their existing survey instrument and analysis plan, administer the surveys using SurveyTracker, communicate with the client to ensure the survey meets their needs, and prepare presentations and reports of the survey results.

SKILLS

• Well Organized
• Detail Oriented
• Strong interpersonal and communication skills
• Communicates well verbally and in writing
• Proficient with PCs and software such as MS Power Point, Excel, Word
• Exudes confidence in what he/she says or does
• Good with Math; Strong Analytical Skills
• Able to multi-task in a quick paced environment
• Looking for a long-term job commitment
• Experience with SPSS and HTML a plus

• Provide quotes for survey service projects using a Microsoft Excel template and Word
• Communicate with prospective customers reviewing quotations and project specifications with Account Managers via conference calls
• Handle day-to-day coordination of individual survey projects, which includes design and implementation of the survey, data processing, audience management, and reports
• Continually update the Survey Service Project Board
• Track and maintain a Service Project Job folder for each individual project
• Coordinate the project review and sign-off process with clients on each major phase of their project
• Coordinate with suppliers to contract data entry and order scannable forms
• Develop reports/presentations using SurveyTracker, Excel, and Adobe Acrobat Reader software
• Provide overall Quality Assurance on all service projects
• Periodically Benchmark TTI Survey Software competitors
• Periodically attend Trade Shows or onsite meetings with clients

QUALIFICATIONS
Bachelor degree, preferably with a major in Decision Sciences, Business, Statistics, Mathematics, Computer Science or related field.

POSITION
This is a salaried, full-time position. TTI offers paid vacation, Health and Dental Co-pay.

TTI offers a comfortable, casual environment. Jeans are acceptable (except on days when clients are in the office for meetings or training - then we request business casual) Free pop and snacks are readily available. The TTI office is located in historical, downtown Lebanon. Restaurants, stores, and libraries are within walking distance as well as bike trails for walking at lunch.

Training Technologies is currently looking for a Senior Level Software Programmer who must have experience writing in a Windows platform. Individuals should have experience working with SQL databases like Microsoft SQL Server and/or Oracle, and Microsoft Visual Studio .NET (C# and ASP.NET). We are looking for a self-motivated individual who produces high quality results in a timely manner and needs limited supervision.

This is a full-time, salaried position. Full-time employees have an exceptional benefits package including co-pay for health and dental.

Required Experience

• Visual Studio .NET (C# and ASP.NET)
• MS SQL Server and/or Oracle Database Design and Development
• T-SQL and/or PL-SQL
• Developing n-Tier Database Applications
• Object Oriented Design
• GUI Development
• XML, HTML, JavaScript, VB Script, CSS

Desired, but not Required Experience

• Borland Delphi
• Firebird/Interbase Database
• Statistical Tools Development
• ISAPI Development
• AJAX Development
• Installation Development

TTI offers a friendly, team-oriented, casual work environment. Must be able to work and communicate well with others.

U.S. Citizenship, Permanent Resident or Green Card required - no sponsorship.

Training Technologies, Inc. (TTI) is looking for an outgoing and eager individual to provide software training, partner liaison, and limited software customer support in our office in historical Lebanon, OH. (Located between Cincinnati and Dayton, OH.) Training is to be provided to attendees of workshops for our internally developed SurveyTracker software application. Training is done online via Webinars or in-house at our training facility (with occasional travel opportunities to client locations). The job offers the flexibility to modify and expand existing training methods and presentations.

Major functions of the position include:

• Conduct online webinar software training for customers.
• Conduct in-house training for customers in our training facility.
• Conduct Webinar sessions for potential customers to demonstrate the product.
• Act as a primary liaison with one of our national resellers.
• Interact with customers via telephone, e-mail, etc.
• Work with documentation writer to enhance and/or improve training materials.

Requirements of the position. Must be:

• Friendly, outgoing personality. Must enjoy communicating with customers and partners.
• Familiar with Microsoft Office products, Adobe Acrobat, and similar software applications.
• Motivated and flexible.
• Fast Learner.
• Ability to problem solve/understand customer needs.
• Instilled with a passion to teach.

Desired attributes:

• Familiar with survey design theory and practice.
• Familiar with statistics and statistical analysis.
• Ability to travel off-site if needed.
• Training experience in an IT environment.

Additional responsibilities can include:

• Provide customer support using strong problem solving abilities.
• Testing of the SurveyTracker software product for new version releases.

TTI offers a friendly team-oriented casual work environment.

U.S. Citizenship, Permanent Resident or Green Card required - no sponsorship.

This is a full time position. Includes exceptional benefit package. Co-pay for Health and Dental Insurance.

To apply, please send your resume along with current salary requests to Renee Reed at one of the following:

Major functions of the position include:

• Interact with customers via telephone, e-mail, etc.
• Provide technical support using strong problem solving abilities
• Identify, evaluate and prioritize customer problems and complaints and formulate resolution
• Utilize all technical resources to solve customer problems
• Document and record problem/solution in a database for future reference
• Testing of proprietary software applications

Requirements of the position. Must be:

• Familiar with Windows 2000, XP and Vista operating systems
• Familiar with MAPI and VIM E-Mail Systems
• Familiar with Web Surveys and Posting files (or willing to learn)
• Understand Perl, ASP scripts; Cold Fusion a Plus.
• Familiar with Adobe Acrobat
• Familiar with Microsoft Excel/Office Products
• Motivated
• Fast Learner
• Ability to Problem Solve and enjoy seeking a resolution to a customer’s problem

Additional responsibilities can include:

• Testing of the SurveyTracker software product for new version releases.
• Conduct Webinar sessions for potential customers to demonstrate the product
• Assist with workshop training sessions: setup, etc.

TTI offers a friendly team-oriented casual work environment.

U.S. Citizenship, Permanent Resident or Green Card required - no sponsorship.

This is a full time position. Includes exceptional benefit package. Co-pay for Health and Dental Insurance.

To apply, please send your resume along with current salary history to Renee Reed at one of the following:

• This is an inside sales position. Mainly establish client contact via phone and e-mail.
• Very little travel required. Travel that may occur would be to tradeshows in major U.S. cities periodically or to visit local customers.
• Many of the leads are provided either by companies who expressed interest in our products or services via our website, followup with past customers, or by cold calling.
• Training on SurveyTracker software is provided.
• Work in a friendly, team-oriented, casual work environment.
• Office conveniently located between Cincinnati and Dayton in Lebanon, OH
• Competitive Salary and Commission.
• Exceptional benefit package.
• Co-pay for Health and Dental Insurance.
• Experience with surveys, market research or software a plus.

We are looking for self-motivated individuals who produce high quality results in a timely manner and need limited supervision.