Internet Surveys

Internet surveys are a direct method of reaching most populations in today's technologically advanced society. E-mail and Web-based surveys deliver faster results than any other survey distribution method. Best of all, these types of surveys often yield better response rates because the respondent doesn't need to do anything more than respond to an e-mail, enter their answers, and submit. You can also develop reports faster; the data collection is instantaneous!

Surveys sent over the Internet can be included in an e-mail message or they can be placed on the World Wide Web. If the survey is placed online, you can send an e-mail invitation, complete with a URL link, to your respondents or you can place the link on a corporate web site, in a newsletter, in advertisements, internal memos, etc.

The types of Internet solutions include:


Web Surveys

Web surveys are available in both SurveyTracker, our desktop application, and through iFeedback Online, our web survey service.

SurveyTracker E-Mail/Web and SurveyTracker Plus E-Mail/Web allow you to develop and layout a web survey on your desktop computer. The versatility of the layout includes custom horizontal grids, graphics, multi-page surveys, specialized color settings, fonts, skip & hit, and much more. SurveyTracker's web surveys are fully functional with most popular web servers including Apache for Unix/Linux and Microsoft Internet Information Server. Responses are sent back to you via e-mail or they are collected on the server - both methods offer automatic data entry into SurveyTracker.

iFeedback Online is a survey service tool that operates online and allows you to create Web surveys with no internal resources! There is no software to install; everything is done directly online through Microsoft Internet Explorer. This method does not use your internal resources or email – all activities are conducted on our hardware! Responses are stored and you can either download the data or view reports online. Web layout can include custom horizontal grids, Skip & Hit patterns, graphics, specialized color settings, text settings, and much more. iFeedback Online also supports Save and Resume capability as well as multi-lingual survey support - perfect for respondents looking for a flexible user-friendly interface! See our Sample Page for examples.

Web surveys for both SurveyTracker E-Mail/Web and iFeedback Online can be placed online and you can distribute a link over your web site, internal memos, a newsletter, etc. or you can send e-mail invitations through the software to a specific audience list. It’s your choice!

For more information about SurveyTracker, see SurveyTracker E-Mail/Web and SurveyTracker Plus E-Mail/Web. For general SurveyTracker features, see the Features page. For more information about iFeedback Online, see the More Info page.

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E-Mail Surveys

SurveyTracker E-Mail/Web and SurveyTracker Plus E-Mail/Web offer full support for e-mail surveys. Both packages provide you with the option of sending either plain text e-mail surveys that are compatible with all e-mail platforms or Windows Form-Based surveys that arrive as an e-mail attachment. These two options provide you with the ability to target the specific audience members with just the right type of e-mail survey.

Form-Based e-mail surveys can be created using any type of question or scale you need and they offer additional layout features not available in other e-mail methods. The versatility of the layout provides the freedom to add your logo or other graphic, skip & hit patterns, font and color settings, and multi-page surveys. Perfect for Windows-based respondents.

Text-Based e-mail surveys can also be created using any type of question or scale you need but require no additional layout. This ensures maximum compatibility with all respondent e-mail software.

SurveyTracker works directly with your computer's e-mail system to send out the surveys. All you need to do is define your respondents and the survey will be sent directly to them. You can even apply filters to selectively send surveys and track who has and has not responded. Reminder notices and thank you message can be sent after the survey to keep in touch with the respondents.

For more information about e-mail surveys, see Text-Based Surveys and Form-Based Surveys. See SurveyTracker E-Mail/Web and SurveyTracker Plus E-Mail/Web for more information and the Features page for details on the software package itself.

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E-Mail Invitations

Survey invitations sent via e-mail provide a link back to an online survey placed on the Web. This method offers the key benefit of utilizing the web environment and small, highly compatible e-mail messages that optionally help you track respondents.

Training Technologies gives you the flexibility of choosing from two different programs to conduct web surveys with e-mail invitations: SurveyTracker E-Mail/Web and iFeedback Online.

SurveyTracker E-Mail/Web and SurveyTracker Plus E-Mail/Web let you create surveys and respondent lists on your desktop PC and send out invitations. SurveyTracker works directly with your existing e-mail software to make the process even easier. See
SurveyTracker E-Mail/Web and SurveyTracker Plus E-Mail/Web for more information.

iFeedback Online is our online hosted survey service that lets you create surveys and respondent lists completely online. You pay only for the surveys you administer and for the responses you receive. iFeedback Online uses our internal server to send e-mail invitations so there’s no burden placed on your internal resources. For more information about iFeedback Online, see the More Info page.

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Custom Survey Services

If you are looking for an organization to handle a Web or E-Mail survey project for you, please contact us for a quote and we’ll be glad to help - whether it is with an entire project or just a portion of one. Our custom survey services are designed to provide you with as many options as possible and to be completely flexible to your specific organizational needs!

Our survey hosting services are highly versatile. If you have a survey that you need online, we can host it on our web server or e-mail it to your respondents. We will collect your response data and supply the raw data file or a full report. If you don’t have a survey yet, we can develop one for you. The survey can be customized visually and we can provide custom web scripting to improve the functionality of the results.

One major reason why many customers seek external assistance is because they either can't or don't want to bring their overworked internal IT department in on their survey project. Internet survey hosting is a large part of our business; we have the existing experience and desire to provide you with the results you need. Please call us at (513) 754-1212 for a quote or submit an RFP form and we’ll get back to you.

Let us know how much assistance we can provide and we'll deliver results.

For more information about our services, see our Web Survey Services page.

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