Training Evaluation Solutions

Customers want convenience, they want your products and/or service to be high quality, a fair price, and they want friendly, efficient, and timely service. If there is a discrepancy in "What the customer wants" and "What the customer gets" many times this performance problem can be corrected by training the providers of the product and/or service. Satisfying this need will always be the catalyst for continuous training and re-training.

The key to successful training is determining what exactly is expected or needed in the training session whether or not the training was successful. Throwing good resources after bad resources is counterproductive; quality training is a major solution to many organizational problems. Determining training needs will pinpoint the strengths and weaknesses within an organization's structure and help you determine who needs what kind of training. A post-training quality survey will ensure that you are providing the most effective training for employees.

Training Evaluations come in many styles - from evaluations of training needs to reviews of the training results themselves. They can target the student or the instructor, they can be self-evaluations, or they can be sanctioned and conducted for all members of the organization.

In order to accommodate the many needs of organizations around the world, Training Technologies offers the following solutions to gather feedback for your Training Evaluation needs:


SurveyTracker Survey Software: The Desktop Solution

SurveyTracker can be used to create and print a survey that can be distributed before, during, or after training sessions. The survey can also be placed on your web site and people can respond online either from their training terminal or from their home or office. Another popular method for training evaluations is a kiosk computer set up outside the education facility. This kiosk runs the training evaluation survey and individuals can respond before entering or when leaving the facility.

SurveyTracker handles any type of survey you may want to conduct and can distribute surveys over the Web, two types of e-mail, Survey-by-Disk, network, kiosk, non-scannable paper, and scannable paper form (depending on the version purchased). See the various version links for a description of the capabilities of each release and the Standard Features page for the features common to each version.

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iFeedback Online: The Online Survey Solution

Training Technologies also offers iFeedback Online, a Web-based survey service tool that can easily conduct online Training Evaluations. There is no software to install; everything is done directly online through Microsoft Internet Explorer.

iFeedback Online provides numerous useful tools to help you create training evaluations! These surveys can be displayed on a kiosk computer outside the training facility or you can provide a link on a related web page. If you have a list of trainees and their e-mail, you may also generate an audience list and send out unique invitations to a training evaluation. Directly contacting your trainees will net an improved response rate and provide buy-in to the training process.

Best of all, you can review your results, create reports, and update your project from any system connected to the Internet. You don’t have to be at the trainer’s location to review training feedback!

iFeedback Online is designed to handle any type of survey and has many reports to display your data. See the iFeedback Online More Information page for more details. See the Samples Page for example web surveys.

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Training Design & Development Module: The Pre-Written Solution

Training Technologies offers our pre-written Training Design and Development module that features a series of surveys and evaluations designed to assist you with your training evaluations. This module is available for use with iFeedback Online and may be purchased for SurveyTracker.

The module includes the following planning evaluations:

  • Strategic Training Plan and Assessment
  • Outside Training Service Assessment

The module includes the following pre-analysis evaluations:

  • Training Design Worksheet
  • Training Needs Assessment
  • Co-Worker Leadership Skills Evaluation
  • Job Analysis Worksheets A, B, & C
  • Job Breakdown Macro Level Analysis
  • Job Breakdown Micro Level Analysis

The module includes the following post-training evaluations:

  • Workshop Evaluation
  • Group Self Assessment
  • Student Training Assessment
  • Instructor Training Assessment
  • Conference Opinionnaire
  • Post Workshop Student Assessment
  • Post Workshop Co-Worker Assessment

The module includes the following training design and development worksheets:

  • Standard Operating Procedure Design Worksheet
  • Standard Maintenance Procedure Design Worksheet
  • Learning Application Log
  • Goal Development Worksheet

Using the surveys in the module will save you valuable time when you need to gather training needs or feedback from training. The surveys have been quality tested for accuracy so you can be assured that the questions are designed to gather information in a professional manner. Of course, you are free to tailor the surveys to your organization's needs!

Don’t forget SurveyTracker and iFeedback Online when your organization decides to conduct Training Evaluations!

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Custom Survey Services: The Total Solution

If you are looking for someone to manage a survey project for you, please contact us for a quote and we’ll be glad to help – whether it’s an entire project or just a part! Our custom survey services are designed to provide you with as many options as possible and to be completely flexible to your specific organizational needs!

We can develop a Training Evaluation for you or modify one you may already have. We can distribute your evaluation with the method that best suits your respondents (web, e-mail, paper, etc.). We can generate powerful reports that show you exactly what you need to know or simply provide a data file containing your results. Let us know how much assistance we can provide and we'll deliver the results!

Training evaluations can be conducted pre and post training. This will help you see where employees are at before training and where they are at after training. Reports will display a pre and post comparison breakdown using tables and graphs with any level of statistics you need. We can also conduct training expectations and needs assessments so you can determine in advance what areas people need assistance and what their expectations are for training.

Among the many benefits of contracting our services is that we are completely impartial to your results. By hiring an outside, independent firm for your Training Evaluations, your respondents will gain additional confidence when responding to the evaluations. People tend to be more open and honest in their responses when an impartial 3rd party is responsible for their data.

If you are interested in our service solutions, please contact one of our account representatives at (513) 754-1212. See our Services Page for more information online.

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