Survey Responsibility Checklist
PLAN
Develop a list of survey objectives (expected outcomes).
Develop a list of potential action steps reflecting the outcomes.
Develop a list of potential contingency steps reflecting changes in the action steps or outcomes.
Secure management's commitment and support.
Assign or nominate a project administrator\manager\coordinator.
Determine the survey delivery methods available.
Develop a projected budget for all of the survey costs.
Select members for a Survey Project Team.
Select Team members to help design and administer the survey.
DO
Develop a schedule for key dates of the survey project.
Decide what demographics are relevant to your survey.
Decide upon the survey sampling techniques.
Decide what topics are to be addressed in the survey.
Draft a cover letter to accompany the survey.
Review the audience list for integrity and enter it into a software application
Determine the survey delivery methods you will employ based on your audience list.
Send letters to survey/interview respondents.
Print surveys and prepare to present them to the respondents.
Coordinate the administering of the surveys.
Retrieve returned surveys from the mail, disk, e-mail, web, etc.
Enter or read data from the returned surveys into software.
STUDY
Analyze the data and develop a survey report.
ACT
Present the results to management.
Present the feedback to respondents/audience.
Establish an action plan.
Establish a responsibility chart for action implementation and follow-up.
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