Training Technologies offers personalized one-on-one or small group training via online webinar.
The training provides custom instruction on the use of SurveyTracker and can center around the attendee's
specific needs or general training.
With Training Technologies one-on-one training, trainees will learn from the experts how SurveyTracker helps
their organization develop the exact surveys they need to gather important information. Our trainers are professionals who are
intimately familiar with our products and they will personally work with trainees on a one-to-one basis.
Following the training, you will have the opportunity to let us know how well our trainers did!
Who will benefit from this workshop:
Anyone in an organization that is conducting, or planning to conduct, a survey, assessment, or audit who wants
personal training for one person or a small group from within your organization.
Why you should attend:
For the opportunity to explore and learn SurveyTracker's variety of features in an environment where you can
decide the pace and content of training.
When is training held:
Training is held at a mutually convenient time.
We strongly encourage you to schedule training at the time of purchase or within a short timeframe following purchase.
Training must be scheduled within six months of the purchase of the software. If you delay training from the time of software purchase, your training may incur an upgrade fee if a
full point release of software is released (e.g. ST5.3 to ST5.5) between your software purchase and training purchase. Training is provided ONLY on the current release of the software.
Minor point release updates (e.g. 22.214.171.124 to 126.96.36.199) will not require an upgrade fee and we highly recommend you update to the latest release for training. You can perform this
update via the SurveyTracker Updater located in Start -> All Programs -> TTI -> SurveyTracker Desktop/Network Client/Network Server.
If you cannot attend training on the date scheduled, we will reschedule your training for the next available training session. Should that training session be full, we will do our
best to schedule you for the next available session. The new training session must be within six months of the original purchase of SurveyTracker. All training sessions are based on the
current release of SurveyTracker only; training on earlier releases is not supported. You may incur an upgrade fee if you reschedule and a new version of ST is released.
If you need to reschedule within two weeks of training, such a rescheduling will be treated as a cancellation and you will have to pay for another training session.
If you need to cancel completely, please refer to the cancellation policy.
Cancellation of a scheduled training session, either in full or as a reduction of the number of participants by
more than 50% of the original scheduled class size, will result in a refund of prepaid fees as follows:
- 80% refund for cancellation more than 4 weeks prior to training.
- 50% refund for cancellation more than 2 weeks prior to training.
- 0% refund for cancellation less than 2 weeks prior to training.
If facility fees are nonrefundable or any financial obligations undertaken by TTI are non-cancelable or carry a
cancellation penalty, such amounts will also be deducted from any refund.